ICICI Bank Limited is an Indian multinational banking and financial services company headquartered in Mumbai, Maharashtra with its registered office in Vadodara, Gujarat. As of 2018, ICICI Bank is the second largest bank in India in terms of assets and market capitalisation. It offers a wide range of banking products and financial services for corporate and retail customers through a variety of delivery channels and specialised subsidiaries in the areas of investment banking, life, non-life insurance, venture capital and asset management. The bank has a network of 5,275 branches and 15,589 ATMs across India and has a presence in 17 countries including India.

ICICI Bank Headquarter in Bandra Kurla Complex, Mumbai

The Corona Virus pandemic has impacted people lives. At this extraordinary time, ICICI Bank, are committed to stand in solidarity with their customers to help them tide over the crisis. As immediate relief measures, which are in line with the package announced by the RBI, ICICI Bank are offering customers the choice of opting for an EMI moratorium (postponement of EMIs) for loans and  credit cards. ICICI Bank also offering their customers an option to postpone the interest payable on working capital facilities. This moratorium is applicable for principal and interest falling due between March 01 to May 31, 2020. ICICI BANK have put all loans and credit facilities into two categories, depending on the impact of COVID-19 on them.

Category A: The customers will get relief from payments automatically for loans.

▪️Commercial Vehicle Loan

▪️Construction Equipment Loan

▪️Two Wheeler Loan

▪️Consumer Finance

▪️Tractor Loan

▪️Self Help Group (SHG) Loan

▪️Joint Liability Group (JLG) Loan

▪️Cattle Loan

▪️Agri Term Loan (ATL)

▪️Small Business Loan/Roaming Protect

▪️Loan Against Credit Card Receivable (LACR)

▪️Commercial Business Logistic Program

▪️Gold Loan/Jewel Loan

Category B: For this category of loans, , the customers will have to make a specific choice to avail the moratorium, by ticking the box next to the respective loan / credit facility in the link available on www.icicibank.com.

▪️New Car Loan

▪️Used Car Loan

▪️Home Loan/Land Loan

▪️Loan Against Property

▪️Loan Against Securities

▪️Personal Loan

▪️Business Instalment Loan

▪️Education Loan

▪️Byju Loan

▪️Clean Consumer Loan

ICICI Bank has launched a WhatsApp banking feature in order ensure smooth banking services amid the coronavirus lockdown. The WhatsApp banking service from ICICI Bank comes as the banking sector has taken a hit due to the COVID-19 pandemic since banks have been forced to limit their services in the wake of the nationwide lockdown and social distancing. By using the service, ICICI customers can avail basic banking services like checking account balance, last three transactions, locating branches and ATMs, getting details on loan offers, blocking/unblocking credit and debit cards, and more, right on WhatsApp Messenger app.

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